> ## Documentation Index
> Fetch the complete documentation index at: https://tbignite.mintlify.site/llms.txt
> Use this file to discover all available pages before exploring further.

# Account details

> The single place where everything about one account lives - balances, positions, orders, status history, and settings.

The **Account details** modal is the single place where everything about one account lives - balances, positions, orders, status history, and settings. Open it from the **Eye icon** on any [Accounts](https://tbignite.mintlify.site/accounts.md) row.

> [!NOTE]
>
> **At a glance - five subtabs:** **Overview** (balances & performance) · **Positions** (open/closed, and flatten selected positions) · **Order History** (fills & orders) · **Status** (state changes & account events) · **Settings** (balances, timestamps, account info). The header and its two controls stay visible across all of them.

> [!TIP]
>
> **For support & compliance:** most "why did this account fail?" or "what changed this account's status?" questions are answered on the **Status** subtab - it holds the account's state changes and the full [event trail](https://tbignite.mintlify.site/user-events-and-audit-logs.md).

## The header

The header persists across every subtab. It shows the **account ID**, its **Sim** and **Active** badges, the **owner line** (name, firm, role, broker/OMS (Order Management System - routes, executes, and tracks the account's orders.), and challenge (The evaluation program an account is created under - its starting balance, profit target, and risk rules.)), and the owner's email. Two controls sit at the top right:

* **Download Trade Data** - downloads a ZIP containing two CSVs: the account's full **closed-positions history** and its **order history**.
* **Edit this section** - opens the balance and account-adjustment tools.

> [!NOTE]
>
> The balance / account-adjustment area behind **Edit this section** is being revamped - treat it as a work in progress.

## Overview

![Overview subtab](https://mintcdn.com/tbignite/OlHmB8MlUnxshCJj/images/account-details/overview.png?fit=max\&auto=format\&n=OlHmB8MlUnxshCJj\&q=85\&s=ee176caecef39aaa7978f2e78eed3d98)

Account details - Overview: Summary and Performance metrics.

Two blocks of read-only metrics.

* **Summary** - Balance, Current equity (Balance plus the unrealized profit or loss on all open positions.), Lifetime realized P\&L, Day P\&L, Peak equity, Equity low, **Min balance** (the lowest **realized** balance the account has reached - an observed low, not a limit), **Failure threshold** (the equity floor at which the account fails - see [How drawdown & failure work](https://tbignite.mintlify.site/drawdown-and-failure.md#the-one-rule)), Min balance time, and Open positions.
* **Performance** - Consistency % (How evenly profit is spread across days - limits how much of total profit may come from any single day.), Active since, Avg hold time, Avg RR ratio (Risk/reward ratio - average reward earned per unit of risk taken.), Win rate, Total trading days, Days since last withdrawal, Total positions, and counts for three behavioral patterns - **CopyTrade** (orders that mirror another account's), **News trading** (orders placed around scheduled economic news releases), and **Inverse trading** (two accounts taking opposite sides of the same trade). These three are **informational today**: automatic detection is still being built, so a count of `0` means nothing has been flagged, not that the pattern did not occur. See [Coming soon](https://tbignite.mintlify.site/coming-soon.md).

## Positions

![Positions subtab](https://mintcdn.com/tbignite/OlHmB8MlUnxshCJj/images/account-details/positions.png?fit=max\&auto=format\&n=OlHmB8MlUnxshCJj\&q=85\&s=e470cbf294553b45efdbcc42f973d6cb)

Account details - Positions: open and closed positions.

**Open positions** - select one or more rows and click **Flatten** to close them, individually or in bulk. This is how an admin manages a trader's live risk. Columns: Symbol, Side, Quantity, Avg fill, Current, Open P\&L, Opened at, ID, and a per-row close.

![Open positions](https://mintcdn.com/tbignite/OlHmB8MlUnxshCJj/images/account-details/positions-open.png?fit=max\&auto=format\&n=OlHmB8MlUnxshCJj\&q=85\&s=b9106feebbf05e2db5c2586792571d43)

Open positions - select rows and Flatten to close them.

**Closed positions** - the account's full trade history. Click the **eye icon** on any row to expand the complete per-trade detail:

![Closed position detail](https://mintcdn.com/tbignite/OlHmB8MlUnxshCJj/images/account-details/closed-position-detail.png?fit=max\&auto=format\&n=OlHmB8MlUnxshCJj\&q=85\&s=3127f157a720def554d55fd842013b6f)

Closed position detail - expanded via the eye icon.

| Group | Fields |
| - | - |
| Reference | Position ID, UID, Account ID, Account currency, State, Symbol, Side |
| Execution | Open / Close price, Quantity, Close qty, Avg long / short / entry / exit price, Day bought / sold qty |
| P\&L / Risk | Profit, Net P\&L, Commission, MAE (Maximum Adverse Excursion - the deepest unrealized loss the trade reached before it closed.), MFE (Maximum Favorable Excursion - the peak unrealized profit the trade reached before it closed.) |
| Orders | Open order ID, Close order ID, Close reason, Trade count |
| Timeline | Open time, Close time, Duration, MAE timestamp, MFE timestamp |

## Order history

![Order history](https://mintcdn.com/tbignite/OlHmB8MlUnxshCJj/images/account-details/order-history.png?fit=max\&auto=format\&n=OlHmB8MlUnxshCJj\&q=85\&s=4945047c53b6ea8c8ad967026cc5be93)

Account details - Order History.

Every order ever placed on the account, with a **status filter** at the top. Order statuses appear as colored badges - Pending, Working, Partially filled, Filled, Failed, Cancelled, Rejected, and Expired.

> [!NOTE]
>
> **For support:** filter to **Rejected** or **Failed** and read the timestamps to reconstruct why an order did not go through.

## Status

![Status subtab](https://mintcdn.com/tbignite/OlHmB8MlUnxshCJj/images/account-details/status.png?fit=max\&auto=format\&n=OlHmB8MlUnxshCJj\&q=85\&s=f63698cc6147059d92121e4cb7fe8cb1)

Account details - Status: update status, account events, and adjustment.

* **Update status** - set the account status (Active / Failed, and so on) with a custom **Status reason**. Every change is logged to Account events, and this is where you read **why** an account was failed.
* **Balance adjustment** - Credit, Debit or Set. It changes the account's **current balance and nothing else**: it does not move the anchor, and so it does not move the [Failure threshold](https://tbignite.mintlify.site/drawdown-and-failure.md#the-one-rule). You can make the adjustment here, or through the API; either way it is passed down to the order management system, which applies it to the account.

> [!WARNING]
>
> **Adjusting a balance does not re-derive the account's drawdown.** If you need the failure threshold itself changed - for example on an End-of-day account where the anchor is wrong - **ask the Tickblaze team**. Doing it piecemeal can leave the account's calculations inconsistent.

* **Account events** - the log of what has happened to **this account**: status changes, balance updates, and admin actions, each with the actor and a timestamp.
* **Account adjustment** - a super-admin override that patches internal metrics (peak/low balances, failure reason, MAE/MFE, and status flags).

> [!WARNING]
>
> **Account adjustment is the highest-trust action on this page** and bypasses normal validation. The [Permission matrix](https://tbignite.mintlify.site/permission-matrix.md) recommends restricting it to a Super admin tier, but the platform does not enforce that for you - your firm's own role setup does. Every submission is logged as an Account event with the actor and full diff.

## Settings

![Settings subtab](https://mintcdn.com/tbignite/OlHmB8MlUnxshCJj/images/account-details/settings.png?fit=max\&auto=format\&n=OlHmB8MlUnxshCJj\&q=85\&s=84a54ad0568310e69cd62b9b0640ceca)

Account details - Settings: balances, timestamps, and account info.

* **Balances** - Current balance, Current equity, Peak realized balance, Peak equity, EOD peak balance, Initial balance, Min balance, Failure threshold, MAE, and MFE. **Min balance and Failure threshold are different quantities and are never interchangeable**: Min balance is the lowest realized balance the account actually reached, while the Failure threshold is the computed floor it must stay above. Six of these are the lines the [drawdown charts](https://tbignite.mintlify.site/drawdown-and-failure.md#the-three-types) plot - Current balance, Current equity, Failure threshold, and whichever anchor the account's type uses (Initial balance, Peak equity, or EOD peak balance). Peak realized balance, Min balance, MAE, and MFE anchor nothing and never appear on a chart.
* **Timestamps** - Min balance, Low equity, MAE, Peak equity, MFE, and Failed at.
* **Account info** - Start date, End date, Challenge, Profit split, Payout frequency, First withdrawal delay, Next withdrawal date, Source, Account type (Sim / Live), Is giveaway, and Linked order.

![Related accounts, withdrawals, events](https://mintcdn.com/tbignite/OlHmB8MlUnxshCJj/images/account-details/settings-related-events.png?fit=max\&auto=format\&n=OlHmB8MlUnxshCJj\&q=85\&s=7839a652711d3dcc7e2000f7de296678)

Settings - related accounts, withdrawals, and the account events log.

Lower on the Settings subtab:

* **Related accounts** - every account this one is linked to, from either of the two ways a new account gets issued:

  * **Advancing a phase.** Passing a phase issues a **new account for the next phase**, so a Step 2 account links back to the Step 1 account it came from. See [Challenge phases](https://tbignite.mintlify.site/challenge-phases.md).
  * **A purchased reset.** When a trader buys a reset on a failed account, they are issued a **new account** with the same settings, and the failed account is linked to it.

  Use it to trace an account's full lineage - the phases the trader passed and any accounts they reset.
* **Withdrawals / payouts** - *coming soon.* Populates once the payout system ships (see [Coming soon](https://tbignite.mintlify.site/coming-soon.md)).
* **Events** - the same account-event audit trail shown on the Status subtab.


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