> ## Documentation Index
> Fetch the complete documentation index at: https://tbignite.mintlify.site/llms.txt
> Use this file to discover all available pages before exploring further.

# Accounts

> The firm-wide, live operational grid for every trading account - monitor PnL, review status, and take action on open positions.

The **Accounts** tab is the firm-wide operational grid for every trading account on your firm. Support, risk, and compliance teams use it to monitor live PnL (Profit and loss.), find open exposure, review active versus failed accounts, and act on open trading situations.

> [!WARNING]
>
> Unlike other grids in the platform, **this grid updates in real time**. Rows update in real time and re-sort if you have sorted on a live metric. You must **pause** the grid before taking any per-row action.

> [!NOTE]
>
> **Where it lives:** Sidebar → **Tickblaze Manager** → **Accounts**.

## What the grid shows

Right-click any column header for the platform-wide [column controls](https://tbignite.mintlify.site/users.md#column-controls). Default columns:

| Column | Description |
| - | - |
| Creation date | When the account was created. |
| Account ID | Unique numeric account identifier. |
| Owner | Email of the user who owns the account. |
| Challenge | The challenge (The evaluation program an account is created under - its starting balance, profit target, and risk rules.) this account was created under. |
| Mode | Sim or Live (Tickblaze currently offers Sim only). |
| Balance | Current account balance - realized only. |
| Current equity | Balance plus the unrealized profit or loss on all open positions - the value the drawdown engine checks against the Failure threshold. |
| Net quantity | Net open quantity across all open positions. |
| Unrealized / Realized PnL | PnL on open positions / on closed positions. |
| Day PnL | PnL for the current trading day. |
| Account PnL | Cumulative PnL since account creation. |
| Commissions | Total commissions paid. |
| Open positions | Count of currently open positions. |
| Peak / Low | Highest / lowest equity (Balance plus the unrealized profit or loss on all open positions.) the account has ever reached. |
| Account status | Active or Failed - plus Passed, Phase verification reqd ('reqd' is short for 'required' - the account has met its target and is waiting on verification before it advances.), and Blocked. See [Status definitions](https://tbignite.mintlify.site/status-definitions.md). |

At the top of the grid: the **Pause / Play** toggle, a **Search** box, and a **CSV** export button. Filters live in their own panel - right-click any row and choose **Show Filters Panel** to filter by user, symbol, environment, challenge, account size, direction, profitability, status, and more.

## Pausing and resuming the grid

This is the most important behavior on the tab. The grid is **live** by default - rows update in real time, and the order shifts if you sort on a moving column like PnL or Balance. Because a row can move out from under your cursor mid-click, **the per-row actions are switched off while the grid is running.**

![Accounts grid running live](https://mintcdn.com/tbignite/tGNQz1p4EY66V0qq/images/accounts/grid-live.png?fit=max\&auto=format\&n=tGNQz1p4EY66V0qq\&q=85\&s=644915e4d5fc0d466415e441847239dc)

The live grid. The button at the top left shows a pause icon, which means the grid is currently running.

Right-click a row while the grid is live and the menu still opens - but every account action on it is greyed out. **Show Filters Panel** is the only item you can actually click:

![Right-click menu greyed out while the grid is live](https://mintcdn.com/tbignite/tGNQz1p4EY66V0qq/images/accounts/grid-live-menu-disabled.png?fit=max\&auto=format\&n=tGNQz1p4EY66V0qq\&q=85\&s=b6a30d91eed6992f6301e69af8e3b4aa)

While the grid is live every account action is greyed out. Only Show Filters Panel works.

Click the **pause** button at the top left to freeze the grid. Once paused:

* The button turns into a green **play** icon - click that to start the grid moving again.
* Two firm-wide buttons appear at the top: **Flatten All** and **Flatten & Disable Accounts**.
* The right-click menu becomes active, so every row action is available.
* You can pin individual rows so they stay put when you resume.

![Accounts grid paused with actions enabled](https://mintcdn.com/tbignite/tGNQz1p4EY66V0qq/images/accounts/grid-paused.png?fit=max\&auto=format\&n=tGNQz1p4EY66V0qq\&q=85\&s=fca8c2a73b15bc4e1fe94bd8ca225140)

Paused: the button is now a green play icon, the two firm-wide buttons appear, and every row action is available.

> [!NOTE]
>
> **For risk:** during market hours, pause only briefly - take the action, then resume. While the grid is paused you stop seeing prices and PnL move.

## Row actions (only when paused)

| Action | What it does |
| - | - |
| **Show Filters Panel** | Opens the filter panel. This is the **only** menu item that works while the grid is live. |
| **Liquidate only** | Reduce-only - the account can only **close** existing positions; it cannot open new ones. Existing positions stay open until they are closed. The platform also uses this mode itself when an account breaches, so its positions can be closed out. **There is no way to lift it**, so do not apply it to an account you will need to release again. |
| **Flatten** | Closes all open positions immediately. New trades are still allowed unless the account is also disabled. |
| **Cancel** | Cancels all pending and working orders. Existing positions are untouched. |
| **Flatten + Cancel** | Closes all open positions **and** cancels all pending and working orders. |
| **Disable account** | Sets the account to the **Blocked** status: trading stops and no further actions or changes can be made on it. Blocked is not the same as Failed - see [Status definitions](https://tbignite.mintlify.site/status-definitions.md#account-status). Reverse it by right-clicking the row again and choosing **Enable / unblock account**. |

## Firm-level actions (only when paused)

| Button | What it does |
| - | - |
| **Flatten All** | Closes every open position across **every account in the view your filters currently produce**. Like the row-level **Flatten**, it closes positions only - **it does not cancel working or pending orders**, so an order that was already resting can still fill afterwards. |
| **Flatten & Disable Accounts** | The same, and sets every account in the view to **Blocked**. Recovery means clearing the block on each account individually - there is no bulk unblock. To clear one, **right-click the account row** and choose **Enable / unblock account**. |

> [!WARNING]
>
> **Permission-restricted, and a flatten cannot be undone.** Closing positions here does **not** stop anyone trading: unless you also disable the accounts, traders can open new positions immediately. Only **Flatten & Disable Accounts** keeps them out, and every account it disables must be re-enabled by hand, one at a time. These actions apply to every account currently visible. Always confirm your filters before clicking, and do not run them during normal market hours unless responding to a genuine firm-level incident.

## Per-row controls

On the left of each row:

* **Eye icon** - opens the [Account details](https://tbignite.mintlify.site/account-details.md) modal (Overview, Positions, Order History, Status, Settings).
* **Pin icon** - pins the row so it stays in place while the grid re-sorts.

## Operational notes

* **Pause before clicking.** On a moving grid the right-click menu opens, but five of its six items are greyed out - only **Show Filters Panel** is clickable.
* **Pin rows you are inspecting** so they stay put when you resume.
* **Filter before destructive actions.** Flatten All and Flatten & Disable Accounts apply to whatever is filtered in your view.


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