> ## Documentation Index
> Fetch the complete documentation index at: https://tbignite.mintlify.site/llms.txt
> Use this file to discover all available pages before exploring further.

# Ignite operations guide

> Operating reference for Tickblaze Manager - the platform partner firms use to run their proprietary trading firms.

Welcome to the operating reference for **Tickblaze Manager** - the platform your firm uses to run its proprietary trading business: users, accounts, challenges, and risk.

## Where to start

> [card] [New here](https://tbignite.mintlify.site/tickblaze-manager-overview.md)
>
> Take the platform tour and see how the pieces fit together.

> [card] [Operating](https://tbignite.mintlify.site/accounts.md)
>
> Users, Accounts, and Risk Operations - the day-to-day.

> [card] [Investigating](https://tbignite.mintlify.site/account-details.md)
>
> Account details, events, and the drawdown & failure rules.

## Find your angle

> [card] [Support](https://tbignite.mintlify.site/users.md)
>
> Look up users, reset passwords, read account events, and answer account and status questions.

> [card] [Risk](https://tbignite.mintlify.site/risk-operations.md)
>
> Monitor live accounts, flatten (Close all of an account's open positions immediately.) positions, run resets, and learn [how drawdown & failure work](https://tbignite.mintlify.site/drawdown-and-failure.md).

> [card] [Compliance](https://tbignite.mintlify.site/account-details.md)
>
> Review account events, status changes, and the audit trail.

> [card] [Ops / Config](https://tbignite.mintlify.site/challenges.md)
>
> Configure challenges, phases, symbols, entitlements, and roles.

## Look up a term

> [card] [Glossary](https://tbignite.mintlify.site/glossary.md)
>
> Every concept, defined.

> [card] [Status definitions](https://tbignite.mintlify.site/status-definitions.md)
>
> What each user and account state means.

> [!NOTE]
>
> This is a single, shared reference for all partner firms. It explains how the platform works - it never contains pricing, contracts, or firm-specific commercial terms. Need help? Reach out on your firm's dedicated **Slack channel** with the Tickblaze team.


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