Status definitions

Every status a user or account can hold in Tickblaze Manager, and what it means for operations.

Every status a user or account can hold, and what it means when you operate. Use this alongside the Glossary.

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User status

Status	Meaning
Enabled	The user record is active.
Disabled	The user record is deactivated; the person cannot operate.

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Account status

Status	Meaning
Active	The account is trading normally, within its rules.
Passed	The account met its phase target and advanced or completed.
Phase verification reqd	The account has met its target and is awaiting a manual review by your firm before it advances to the next step. The trader cannot trade this account while it sits here - your support or risk team has to clear it. It is per account: the trader’s other accounts are unaffected. The control for clearing it is not currently exposed in the interface, so ask the Tickblaze team if you have accounts waiting.
Failed	The account breached its max drawdown, hit its daily limit with Check daily drawdown on and Soft breach off, ran out of Total trading days before completing the phase, or was failed manually. It can no longer trade. The engine never reverses a failure - no later recovery, session, or close un-fails it. An authorized operator can still set the account back to Active (Update status on Account details, or the Bulk account editor); that is a deliberate firm-side correction and is recorded in Account events. A soft daily breach is different - it stops the account for the session only. See How drawdown & failure work.
Blocked	No actions or changes can be made on it, and it cannot trade. The underlying state may still be Active or Failed. To clear it, right-click the account row on Accounts and choose Enable / unblock account.

The account lifecycle at a glance:

An account can be failed automatically (a max drawdown breach, or a daily breach with Soft breach off) or manually (through Update Status on the account). Either way, the change is recorded in Account Events.

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Trading capability

Trading status is the roll-up of the signals below - a user can place a trade only when every one of these allows it. If any one of them prevents it, no trade can be placed.

Signal	Prevents trading when
User status	It is set to Disabled.
Blocked	The user is Blocked.
Account state	The account is Failed or Blocked.
Entitlement	A required market-data entitlement is missing.

KYC is not on that list, and that is deliberate. An outstanding or rejected KYC verification does not stop a trader trading today - the platform has no check that gates trading on KYC. The KYC verification required badge is informational. This is changing. Once the KYC vendor integration is finished, a phase will be able to require KYC, and a trader will only be able to trade that account once their verification is approved. Until then, enforcing it is your own process.

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KYC verification

State	Meaning
Pending	A verification request has been sent but not yet completed.
Approved	Identity confirmed by the provider (shown as Approved on the KYC tab).
Rejected	The provider could not verify the identity.
Expired	A previously valid verification has passed its valid-until date.

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Account Details badges

The Account Details header shows quick-status badges. The most common:

Badge	Meaning
Sim / Live	The account’s mode, not its status: Sim is simulated and Live is real money. Tickblaze offers Sim only today, so accounts show Sim.
KYC verification required	The trader still needs to complete identity verification with your firm’s KYC provider.

Which badges and states appear depends on your tier and configuration - some show only when a feature such as KYC is enabled for your firm.