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This guide is the operating reference for Tickblaze Manager. Here is how to get the most from it.

How the docs are organized

The navigation mirrors the platform’s own layout - when you are on a screen in Tickblaze Manager, there is a matching page here.

Getting started

Orientation, the platform tour, and this page.

Concepts & reference

The Glossary and Status definitions that pages link to when they introduce a term or status, plus User events, Known limitations, and the Change log.

Tickblaze Manager

The operational grids - Users, Accounts, Risk Operations, Entitlements and Billing.

Proptech Configuration

Challenges, phases, drawdown & failure rules, and symbols.

User Configuration

Platform users, the roles you define, and the permission matrix.

Coming soon

What is not live yet, so you know what not to plan around.

How to read a page

  • Purpose first. Each page opens with what the screen is for and who uses it.
  • Defined on first use. New terms link to the Glossary.
  • Explicit relationships. Pages call out what a feature depends on and what it affects.
  • Step-by-step for actions. Procedures are numbered so you can follow them exactly.

Conventions

  • Bold marks a UI element you click or read - a button, a tab, or a field name. For example, click Create phase, or set Global DD threshold.
  • Code style marks literal values, identifiers, and formulas - for example 0.10, FAILED, or anchor - max drawdown.
Warning panels flag restricted or destructive actions. Read them before you act.

Who this is for

Operators, support, risk, and compliance staff at partner firms. It assumes no prior Tickblaze knowledge - start with the platform overview.

Getting help

Reach out on your firm’s dedicated Slack channel with the Tickblaze team. If you spot something missing or wrong in these docs, flag it there.