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A starting template for mapping sensitive actions to role tiers.
Your firm defines the final matrix. You create and name your own roles on User roles; the tiers below are an escalating-trust ordering (Support → Risk → Ops admin → Super admin) rather than a fixed set of platform roles. Nothing in this matrix is enforced by the platform - including Account adjustment, which is available to anyone your firm gives access to. Treat the matrix as the policy your firm applies, not as a set of locks the platform provides.
Every high-impact action should be tied to a permissioned role, a note or justification, and an auditable event trail.