Risk Operations

Bulk account corrections - resets, day wipes, and bulk status changes. Restrict access to the people your firm trusts with multi-account actions.

The Risk Operations tab is where ops admins and super admins make account-level corrections in bulk - resetting accounts to a known balance, wiping a single trading day across many accounts, or bulk-flipping account statuses by filter. These are restricted corrections, not everyday maintenance.

Where it lives: Sidebar → Tickblaze Manager → Risk Operations.

New to Tickblaze? Coordinate with the Tickblaze team before running this. For the first few corrections we test changes on our side first, so anything that looks wrong can be reverted before it touches production accounts. Once you are comfortable with the workflow, you run them yourself.

The Risk Operations tab - Account Reset is the default view.

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The three tools

Account reset

Restore accounts to their initial or previous end-of-day balance.

Day wiper

Remove a single trading day from selected accounts.

Bulk account editor

Filter accounts and bulk-set status to Active or Failed.

Nothing on this tab runs immediately - not even on a single account. Every Risk Operations action, whether you apply it to one account or a thousand, is queued and processed in the daily 5:00–6:00 PM EST window, between the session close and the next open. If you run a correction at 10:00 AM, the accounts stay exactly as they are for the rest of the session. It has not failed, and re-running it will not make it happen sooner.

The exception is a reset a trader buys. A reset purchased through checkout issues the new account immediately - it does not wait for the window, because it does not go through this tab.

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Which tool do I use?

The difference that catches people out is what each tool does to an account’s status:

Tool	Balance and metrics	Account status
Account reset - full	Wiped back to the starting balance	Reset too - the account restarts clean and can trade again
Account reset - partial	Rolled back to the previous close	Rolled back with it
Day wiper	Rolled back to the previous close	Rolled back too - an account wrongly failed on the wiped day returns to the state it held the day before
Bulk account editor	Left alone	Changed - that is all it does

So if a platform issue wrongly failed a batch of accounts today, Day wiper is usually the right call: it removes only that day and returns each account to the state it held at the previous close, keeping everything the traders legitimately earned before it. A full reset would also clear the failure, but it wipes the account back to its starting balance and throws that history away with it.

Closing positions on a single live account is an Accounts grid action, not a Risk Operations tool. Risk Operations is for filtered, repeatable corrections across many accounts.

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Why corrections live here

The Accounts grid is built for one-account inspection and emergency action. Risk Operations is built for filtered, repeatable corrections across many accounts at once - usually after a defined incident or policy decision rather than as a reaction to a live trade.

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Operational notes

• Restricted - limit access to a small group of ops admins and super admins.
• Check the population before applying - Account reset and the Bulk account editor are filter-driven; Day wiper is driven by the trading day you pick. Either way, confirm the result set matches your intent first.
• Audit trail - every reset, wipe, and status change is logged to Account events on each affected account.
• Off-hours preferred - run resets and wipes outside market hours where possible.